Terms & Conditions

Agreement to these terms

These Terms and Conditions (the "Terms") are a binding agreement between you and Voxa AI LLC ("Voxa", "we", "us", or "our") governing your access to and use of voxaspeech.io and any training, coaching, content, or related services we provide (together, the "Services").

By accessing the site, submitting a form, or purchasing any Service, you agree to these Terms. If you do not agree, do not use the site or purchase the Services.

PLEASE READ THESE TERMS CAREFULLY. THEY INCLUDE A NO-REFUND POLICY, A DISCLAIMER OF EARNINGS AND RESULTS, A LIMITATION OF OUR LIABILITY, AND A BINDING ARBITRATION PROVISION WITH A CLASS ACTION WAIVER THAT AFFECTS HOW DISPUTES BETWEEN US ARE RESOLVED.

Who may use the Services

You must be at least 18 years old and able to enter into a binding contract to purchase or use the Services. By using the Services you represent that you meet these requirements, that all information you provide is accurate, and that you are not barred from receiving the Services under any applicable law.

What Voxa provides

Voxa provides sales training, coaching, practice tools, and educational content, including AI-assisted roleplay. We provide education and training only.

We do not provide financial, investment, legal, tax, accounting, medical, or employment advice, and nothing in our content or coaching should be relied on as such. We are not your employer, business partner, or fiduciary. You are solely responsible for the decisions you make and the actions you take.

Accounts, registration, and passwords

Some Services require an account. You agree to provide accurate and complete information and to keep it current. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account, whether or not authorized by you. Notify us immediately at the contact details below if you suspect unauthorized use.

Accounts are personal to you. You may not share, sell, transfer, or allow another person to use your account or access credentials.

Orders, pricing, and payment

All orders are offers to purchase and are subject to our acceptance. We may refuse or cancel any order for any lawful reason, including suspected fraud, pricing or description errors, or unavailability, and we will refund amounts already charged for an order we cancel.

Prices are stated at the point of purchase and may change at any time before you buy. You authorize us and our payment processors to charge the payment method you provide for the total amount of your purchase, including applicable taxes.

We do not offer recurring subscriptions. All purchases are one-time transactions, and we will not enroll you in automatic or renewing billing.

Refunds — all sales are final

ALL SALES ARE FINAL AND ALL PAYMENTS ARE NON-REFUNDABLE.

Because the Services provide immediate access to digital training materials and to live coaching capacity that we reserve on your behalf, we do not offer refunds, returns, exchanges, or credits, in whole or in part, for any reason. This includes dissatisfaction with the Services, failure to use or complete the Services, change of circumstances, and failure to achieve any particular outcome or result.

By completing a purchase you acknowledge that you have read, understood, and agreed to this policy, and that you have had the opportunity to review the Services before purchasing.

Chargebacks: if you initiate a chargeback or payment dispute in contravention of this policy, we may suspend or terminate your access to the Services and pursue any remedy available to us, including recovery of the disputed amount and any associated fees and costs.

Nothing in this section limits any right you may have that cannot be waived under applicable law. If we choose to grant an accommodation in any individual case, doing so does not waive this policy or create an obligation to do so again.

Disclaimer — your individual results will vary

Voxa is a sales training and education company. We do not sell a business opportunity, a franchise, a 'get rich quick' program, or a money-making system.

WE MAKE NO GUARANTEE, REPRESENTATION, OR WARRANTY THAT YOU WILL EARN ANY MONEY, INCREASE ANY INCOME, OBTAIN ANY EMPLOYMENT, OR ACHIEVE ANY PARTICULAR RESULT FROM THE SERVICES.

Any income figures, sales figures, case studies, examples, or results described on our site, in our advertising, or in our content are illustrations of what particular individuals have reported. They are not average, not typical, not guaranteed, and should not be understood as a promise or projection of your results.

Your outcome depends on factors we do not control, including your effort, consistency, skill, prior experience, market conditions, the offer you sell, the time you invest, and business and economic circumstances. Many people who purchase training of any kind do not complete it, do not apply it, or apply it and still do not achieve the results they hoped for. You accept full responsibility for your own results and agree that Voxa is not liable for any decision you make or action you take based on the Services.

Your responsibilities

You are solely responsible for your own conduct and for any business you operate. You agree to comply with all laws and regulations that apply to you, including those governing sales, advertising, telemarketing and text messaging, consumer protection, taxation, employment, and licensing. You are responsible for obtaining any licenses, permits, or registrations your activities require.

You agree not to represent that Voxa endorses, guarantees, or is responsible for any offer, claim, or representation you make to your own customers or prospects.

Acceptable use and restrictions

You may not: copy, record, reproduce, republish, distribute, resell, sublicense, or publicly display any part of the Services; share your access with any other person; reverse engineer, decompile, or attempt to derive source code from any part of the platform; use automated means to scrape or extract content; interfere with or attempt to compromise the security or integrity of the Services; upload unlawful, infringing, harassing, or malicious content; or use the Services to develop or train a competing product or service.

We may investigate suspected violations and may suspend or terminate access without notice or refund where we reasonably believe a violation has occurred.

Intellectual property

All content made available through the Services — including recordings, curricula, worksheets, scripts, frameworks, software, text, graphics, audio, video, and the Voxa name and logo — is owned by Voxa AI LLC or its licensors and is protected by copyright, trademark, and other laws.

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your own individual training. All rights not expressly granted are reserved. This license terminates automatically if you breach these Terms.

Testimonials, reviews, and content you submit

If you submit, or if we record with your knowledge, any testimonial, review, comment, photograph, video, audio, written statement, coaching call, or other material ("Submitted Content"), you grant Voxa a worldwide, perpetual, irrevocable, non-exclusive, royalty-free, fully paid, transferable, and sublicensable license to use, host, store, reproduce, modify, adapt, publish, translate, distribute, publicly perform, and publicly display that Submitted Content in any medium now known or later developed, for any purpose, including advertising and promotion of the Services.

You also grant us the right to use your name, voice, likeness, image, business name, city and state, and biographical details in connection with that use, without further notice, review, approval, or compensation.

You represent that you own or control all rights in your Submitted Content, that it is truthful and reflects your honest experience, and that its use by us will not infringe or violate the rights of any third party. We are not obligated to use any Submitted Content, and we may remove or stop using it at any time.

Text message program terms

By providing your mobile telephone number and selecting the applicable consent boxes, you agree to receive text messages from Voxa AI LLC in the categories you selected. Consent to marketing text messages is not a condition of any purchase.

Message frequency will vary and is typically fewer than 8 messages per month. Msg & data rates may apply. Reply STOP at any time to cancel. Reply HELP for help, or contact us using the details below.

Carriers are not liable for delayed or undelivered messages, and supported carriers may change without notice. Your mobile opt-in data is handled as described in our Privacy Policy and is not shared with third parties for their marketing purposes.

Privacy

Our Privacy Policy explains how we collect, use, and share personal information, and is incorporated into these Terms by reference. By using the Services you agree to the practices it describes.

Third-party links and services

The Services may link to, embed, or integrate third-party websites, tools, and services. We do not control them, do not endorse them, and are not responsible for their content, availability, security, terms, or privacy practices. Your dealings with any third party are solely between you and that party. We may receive compensation in connection with referrals to third parties, and some third parties may share common ownership or interest with us.

Copyright complaints and takedown procedure

We respect intellectual property rights. If you believe material available through the Services infringes your copyright, send a written notice to our designated agent at the address below including: your physical or electronic signature; identification of the copyrighted work claimed to be infringed; identification of the material claimed to be infringing and information sufficient to locate it; your contact information; a statement that you have a good faith belief the use is not authorized by the copyright owner, its agent, or the law; and a statement, under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on the owner's behalf.

Designated agent: Voxa AI LLC, 1401 21st St, Ste R, Sacramento, CA 95811. Email: meetings@voxaspeech.io.

We may remove or disable access to material claimed to be infringing and may terminate the accounts of repeat infringers.

Disclaimer of warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. We do not warrant that the Services will be uninterrupted, timely, secure, or error-free, that defects will be corrected, or that any content is accurate, complete, or current.

Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, VOXA AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, LOST REVENUE, LOST BUSINESS, LOST OPPORTUNITY, OR LOSS OF DATA, ARISING OUT OF OR RELATING TO THE SERVICES, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED DOLLARS ($100).

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above may not apply to you. In those cases our liability is limited to the greatest extent permitted by law.

Indemnification

You agree to defend, indemnify, and hold harmless Voxa AI LLC and its owners, officers, employees, contractors, and agents from and against any claim, demand, action, damage, loss, liability, cost, or expense (including reasonable attorneys' fees) arising out of or relating to: your use of the Services; your Submitted Content; your breach of these Terms; your violation of any law or the rights of any third party; or the operation of your business.

Dispute resolution by binding arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.

Informal resolution first: before starting an arbitration, you agree to contact us at the address below and give us 30 days to resolve the dispute informally. Most concerns can be resolved this way.

Agreement to arbitrate: except as set out below, you and Voxa agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Services, our advertising, or the relationship between us — whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory — will be resolved exclusively by final and binding individual arbitration administered by a recognized arbitration provider under its consumer arbitration rules, before a single arbitrator, and not in court.

CLASS ACTION WAIVER: YOU AND VOXA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT PRESIDE OVER ANY CLASS OR REPRESENTATIVE PROCEEDING. IF THIS PARAGRAPH IS FOUND UNENFORCEABLE, THE ENTIRE ARBITRATION AGREEMENT IN THIS SECTION IS VOID.

YOUR RIGHT TO OPT OUT: you may opt out of this arbitration agreement by sending written notice to meetings@voxaspeech.io within 30 days of first accepting these Terms. Your notice must include your name, the email address you used, and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other provision of these Terms, and we will not retaliate against you for doing so.

Exceptions: either party may bring an individual claim in small claims court, and either party may seek injunctive relief in court to protect intellectual property rights or prevent unauthorized access to the Services.

The arbitration will be conducted in English. The arbitrator's award may be entered as a judgment in any court of competent jurisdiction. Allocation of arbitration fees will be governed by the rules of the arbitration provider and applicable law.

Governing law and venue

These Terms and any dispute arising out of them are governed by the laws of the State of California, without regard to its conflict of law principles. To the extent any dispute is not subject to arbitration, you and Voxa consent to the exclusive jurisdiction and venue of the state and federal courts located in Sacramento County, California, and waive any objection to that venue.

Termination

We may suspend or terminate your access to the Services at any time, with or without notice, if we reasonably believe you have breached these Terms, if required by law, or if continuing to provide the Services would expose us to liability. You may stop using the Services at any time.

Termination does not entitle you to a refund. The following survive termination: intellectual property, Submitted Content licenses, disclaimers, limitation of liability, indemnification, dispute resolution, governing law, and any provision that by its nature should survive.

Force majeure

We are not liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including acts of God, natural disaster, fire, flood, epidemic or pandemic, war, terrorism, civil unrest, labor dispute, governmental action, power or internet failure, or failure of a third-party service provider.

Assignment

We may assign or transfer these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, or sale of assets. You may not assign or transfer these Terms or any rights under them without our prior written consent, and any attempt to do so is void.

No waiver

Our failure or delay in enforcing any provision of these Terms is not a waiver of that provision or of any other. A waiver is effective only if made in writing and signed by us, and applies only to the specific instance identified.

Severability

If any provision of these Terms is held invalid, illegal, or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible, and the remaining provisions will continue in full force and effect. The sole exception is the class action waiver, which is governed by the provision in the arbitration section.

Entire agreement

These Terms, together with our Privacy Policy and any order form or purchase terms you accept, constitute the entire agreement between you and Voxa regarding the Services, and supersede all prior or contemporaneous understandings, representations, and agreements, whether written or oral. Nothing in this section limits liability for fraud.

Electronic communications and signatures

You consent to receive communications from us electronically, including by email, text message, and postings on the site, and you agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that they be in writing. You agree that your electronic acceptance — including clicking a button or checking a box — has the same legal effect as a handwritten signature.

Your representations and warranties

You represent and warrant that: you are at least 18 years old and have full authority to enter into these Terms; all information you provide is true, accurate, and complete; you are not relying on any representation not expressly stated in these Terms; you have not been promised any specific result or income; and your use of the Services will comply with all applicable laws.

Changes to these terms

We may update these Terms from time to time. When we do, we will revise the 'Last updated' date at the top of this page and, where the changes are material, provide additional notice. Your continued use of the Services after the changes take effect constitutes acceptance. If you do not agree, stop using the Services.

Contact us

Voxa AI LLC

1401 21st St, Ste R, Sacramento, CA 95811

Email: meetings@voxaspeech.io

Phone: +1 (269) 748-4271